Privacy Policy

This Privacy Policy applies to Freedom Debt Consultants (“we,” “us,” or “our”) and describes how we collect, use, and share personal information when you visit freedomdebtconsultants.com (the “Website”), submit an application through our forms, or otherwise interact with us.

We are a debt relief services company. We help consumers resolve unsecured debt through creditor negotiation. We are not a lender, law firm, or credit repair organization.

Information you provide directly:

• Name
• Email address
• Phone number
• State of residence
• Information about your financial situation, such as total debt amount, types of debt, and payment status

Information collected automatically:

• IP address and approximate location (country/region)
• Browser type and version, device type, and operating system
• Pages viewed, time spent on pages, and how far you progress through our application
• Referring website or advertising platform (for example, Facebook or Instagram) and campaign identifiers such as utm parameters, fbclid, or gclid

We do not knowingly collect Social Security numbers, bank account numbers, or credit card numbers through this Website.

• To contact you about our debt relief program by phone, text message, or email
• To evaluate whether our program may be a fit for your situation
• To respond to your questions and provide customer support
• To improve our Website, marketing, and application experience
• To measure the performance of our advertising campaigns
• To comply with legal obligations and prevent fraud

Consent to contact: By submitting your phone number through our forms, you consent to receive calls and text messages (including via automated systems) from Freedom Debt Consultants and our partners at the number provided, even if it is on a do-not-call list. Consent is not required to use our services; you may opt out at any time by replying STOP or calling (786) 899-4641.

We do not sell your personal information. We share information only with:

• Service providers: companies that host our Website, send our email, and store our data, bound by contract to use your information only on our behalf
• Advertising and analytics platforms: Meta Platforms, Inc. (Facebook and Instagram) and similar ad networks receive information such as page visits, form conversions, and campaign click identifiers so we can measure and improve our advertising. These platforms operate under their own privacy policies
• Professional advisors and authorities: when required by law, legal process, or to protect our rights

We and our advertising partners use cookies, pixels (such as the Meta Pixel), and similar technologies to remember your preferences, understand how visitors use the Website, and measure the effectiveness of ads. You can control cookies through your browser settings; blocking them may affect how parts of the Website work.

We keep personal information for as long as needed to provide our services, contact you about our program, and comply with legal and recordkeeping requirements. In general:

• Submitted applications are retained for up to 7 years
• Partial application records are retained for up to 2 years
• Website analytics data is retained for up to 26 months

When information is no longer needed, we delete or de-identify it.

Depending on your state of residence, you may have the right to:

• Request a copy of the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request not to be discriminated against for exercising your rights

To exercise any of these rights, email us at support@freedomdebtconsultants.com or call (786) 899-4641. We will verify your identity before fulfilling requests that involve accessing or deleting personal information. Residents of California, Virginia, Colorado, Connecticut, and other states with consumer privacy laws have additional statutory rights under those laws.

We use industry-standard safeguards, including encrypted connections (HTTPS) and access controls, to protect your information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Our services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised. Material changes will be posted on this page.

Freedom Debt Consultants
Email: support@freedomdebtconsultants.com
Phone: (786) 899-4641
Hours: Mon–Fri 8am–8pm ET